Terms of service

Effective Date: July 1, 2026

Welcome to Ziorae. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. About Us

Ziorae operates an online store offering perfumes and related products. Our store is powered by Shopify.

2. Eligibility

By using our Services, you represent that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

3. Account Registration

You may choose to create an account to access certain features.

You agree to:

Provide accurate and complete information.
Keep your account credentials secure.
Notify us immediately of any unauthorized use of your account.
Accept responsibility for all activities conducted through your account.

4. Products and Pricing

We strive to display our products, descriptions, and pricing accurately. However, errors may occur.

We reserve the right to:

Correct pricing or description errors.
Modify or discontinue products without notice.
Limit product quantities.
Refuse or cancel orders when necessary.

Prices are subject to change without prior notice.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased.
Request additional verification before processing an order.

If payment has already been made for a cancelled order, an appropriate refund will be processed.

6. Payments

Payments are processed through secure third-party payment providers.

By placing an order, you authorize us to charge the selected payment method for the total purchase amount, including applicable taxes and shipping charges.

7. Shipping

Delivery times are estimates only.

We are not responsible for delays caused by:

Shipping carriers
Customs authorities
Weather conditions
Events beyond our reasonable control

Risk of loss transfers to you upon delivery to the shipping carrier, where permitted by applicable law.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

9. Intellectual Property

All content on this website—including text, images, graphics, logos, product descriptions, designs, and trademarks—is owned by or licensed to Ziorae and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

10. Acceptable Use

You agree not to:

Violate any applicable laws.
Use the Services for fraudulent purposes.
Upload harmful software or malicious code.
Interfere with the operation or security of the website.
Attempt unauthorized access to our systems.
Misrepresent your identity.

11. Third-Party Services

Our Services may include links to third-party websites or services.

We are not responsible for the content, policies, or practices of third parties.

12. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Disclaimer of Warranties

The Services and products are provided on an "as is" and "as available" basis to the fullest extent permitted by law.

We do not guarantee that:

The website will always be available.
The Services will be uninterrupted or error-free.
Product descriptions are always complete or error-free.

14. Limitation of Liability

To the fullest extent permitted by law, Ziorae shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Services or products.

Our total liability shall not exceed the amount paid by you for the applicable order giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

15. Indemnification

You agree to indemnify and hold harmless Ziorae, its owners, employees, affiliates, and service providers from claims, damages, liabilities, and expenses arising from: