Shipping policy
Shipping Policy
Last updated: [DATE]
Thank you for shopping with [STORE NAME]. Below are the terms and conditions that make up our shipping policy.
Order Processing Time
All orders are processed within [1–3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay, we will contact you via email.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Example Options
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | ₹[X] |
| Express Shipping | 1–3 business days | ₹[X] |
| Free Shipping | 5–10 business days | Free on orders over ₹[X] |
Delivery delays can occasionally occur due to courier issues, weather conditions, or peak seasons.
International Shipping
We currently [do/do not] ship internationally.
If international shipping is available:
- Shipping rates and delivery estimates will be shown at checkout.
- Customers are responsible for any customs duties, taxes, or import fees charged by their country.
- We are not responsible for delays caused by customs.
Order Tracking
Once your order has shipped, you will receive a tracking number via email/SMS to track your package.
Shipping Carriers
We may use the following courier partners:
- [India Post]
- [Delhivery]
- [Blue Dart]
- [DTDC]
- [FedEx/DHL]
Incorrect Address Disclaimer
Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
If you notice an error, contact us immediately at [EMAIL ADDRESS].
Lost or Damaged Packages
[STORE NAME] is not liable for products lost or damaged during shipping. If your order arrives damaged, please contact the shipment carrier and our support team within [48 hours] of delivery.
Please save all packaging materials and damaged goods before filing a claim.
Delays Outside Our Control
Delivery timelines are estimates and may be affected by:
- Weather disruptions
- Public holidays
- Customs clearance
- Courier delays
- Strikes or transportation issues
We appreciate your patience in such cases.
Contact Us
If you have any questions about this Shipping Policy, you can contact us:
- Email: [YOUR EMAIL]
- Phone: [YOUR PHONE]
- Website: [YOUR STORE URL]